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CrowdStrike Outage – Resources for Healthcare

We will try to update this as we find more information – Stay tuned!

Vendors

CrowdStrike

Siemens

22.07.2024: Microsoft services outage

Siemens Healthineers is seeing ongoing improvements after Friday’s global IT outages. We successfully minimized the effects on our internal systems and provided a quick response for our customers. Our company remains in contact with Crowdstrike and Microsoft to resolve any outstanding issues. Updates will continue to be posted here as soon as more information becomes available.

SpaceLabs

With today’s global outage related to a faulty CrowdStrike update, some customers may have been impacted. Our support team is here to help. If you suspect your systems have been impacted by the outage, please contact Spacelabs Global Technical Support Team. We have 24×7 phone support at 1-800-522-7025 (Option 2), or you can submit a support request at https://help.spacelabs.com/hc/en-us/requests/new. You may also email us at support@spacelabs.com as well if you have errors or screen shots to share.

Baxter

Information can be found here.

Philips

Philips has a work-around in place for systems that have BitLocker installed that can prevent fixing the system if you don’t have the encryption key.

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